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Contact Information

Our Offices

Brisbane (HQ):
208/70 Carl Street, Woolloongabba,
QLD 4102, Australia

Gujarat (India):
Dhrashanvel, Devbhoomi Dwarka,
Gujarat

Phone

Australia: +61 438 861 835

India: +91 9004339734 / +91 8108103903

Available 24/7 for operational support

Email

hello@horizontoursandtravels.com.au

sales@horizontoursandtravels.com.au

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
(Available for emergencies)

Frequently Asked Questions

Find answers to common travel questions

How far in advance should I book?

We recommend booking 2-3 months in advance for peak seasons and 4-6 weeks for other times. However, we can arrange last-minute trips depending on availability.

What's included in your packages?

Most packages include flights, accommodations, transfers, and guided tours. Specific inclusions vary by package. We'll provide a detailed breakdown with your quote.

Do you offer travel insurance?

Yes, comprehensive travel insurance is available and highly recommended. It covers trip cancellations, medical emergencies, and lost luggage.

Can I customize my itinerary?

All our packages are customizable. Share your preferences, and our experts will create a personalized itinerary just for you.

What if plans need to change?

We provide 24/7 support to modify your plans. Changes may incur additional costs depending on availability and timing.

Are deposits refundable?

Our refund policy varies by package and booking date. Generally, deposits are non-refundable but can be transferred to another date within 12 months.

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Our travel experts are ready to help you plan the perfect trip

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